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Cartken

  • Client

    Cartken

  • Total users

    50+

  • HQ

    United States

  • Customer since

    2026

  • Previous solution

    Google Cloud Secret Manager + KeePass

Cartken develops autonomous delivery robots that automate deliveries across industrial sites and other commercial environments. As the company continues to grow, it requires secure, easy-to-manage access to credentials for both technical and non-technical teams.

Challenges

Before adopting Passwd, Cartken managed credentials using Google Cloud Secret Manager alongside KeePass files stored in Google Drive. While this approach worked for technical teams, it wasn’t well suited for company-wide collaboration. The team was looking for a solution that would:

  1. Google Workspace integration

    The team needed a solution that would integrate seamlessly with their existing Google Workspace environment.

  2. Ease of use for non-technical employees

    The solution needed to be easy enough for non-technical employees to use.

  3. Simplified internal password sharing

    Password sharing across internal teams needed to be simpler.

  4. Secure external sharing

    The team also needed an easier way to securely share credentials with external customers.

Solution

After evaluating alternatives such as Bitwarden, Cartken selected Passwd because of its native Google Workspace integration and intuitive user experience. Key decision factors included:

Google Workspace integration

Fits naturally into existing user management workflows.

Simple user experience

Easy for both technical and non-technical employees to adopt.

Secure password sharing

Enables credentials to be shared internally and externally with confidence.

Centralized credential management

Brings passwords together in one accessible platform.

Implementation

Deployment was quick and straightforward. The team was able to begin sharing credentials securely across departments without extensive onboarding or training. Passwd integrated well into their existing Google Workspace environment, making adoption easy for users throughout the company.

Results

Cartken continues to use Passwd as its centralized password management solution, enabling secure collaboration across internal teams while making credential sharing with customers simple and efficient.

“Passwd is easy for non-technical people and offers the best Google Workspace integration.”