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Users & experience

How do I manage users and teams?

To manage Passwd groups, go to your Google Workspace (formerly G Suite) account group management.

How easy is it to onboard a new team to Passwd?

Teams can get started in minutes by connecting with their Google Workspace domain. Users sign in with their existing Google accounts, and can instantly share credentials. Administrators don't need to send out invites or add new members, everything is instantly synchronized with your Google Workspace users and groups.

What if someone forgets their Google Workspace password?

Since Passwd uses Google SSO, password resets are managed securely through your Google Workspace admin, not Passwd. This centralizes identity control and reduces password reset risk.

How do I manage and change admins?

Passwd uses your Google Workspace team structure, including the admins. For security reasons, you can’t change your admins in your Google Workspace, but in your Google Cloud Platform database. Learn how.

Is there a limit on the number of users and teams in my Passwd?

No, you can share your records with as many individuals and teams as you like.

Does Passwd support passwordless, biometric, or hardware key logins?

Yes. Passwd supports Paskeys for all plans and also hardware key integrations for the Enterprise plan users to provide fully passwordless access for Google Workspace.

Who can access my records?

Only those with permissions. You can grant access rights to individuals and teams based on your Google Workspace (formerly G Suite).

Can I share my records with people who are not in my Google Workspace (formerly G Suite) organisation?

No, it’s a security feature that prevents your passwords leaking from your organisation.

What is a whitelist?

Whitelist enables you to grant access rights to individual users. Using whitelist, you can override group-based permissions.