Frequently Asked Questions

How can we help you?

Payment & subscription

What forms of payment does Passwd accept?

Credit card payments are accepted.

Is there a long-term contract?

No, you pay as you go. Passwd is a monthly and yearly subscription service. See the pricing. But we can always talk. Contact us at

Where can I get the invoice?

Write us an email to If you need us to send you the invoices regularly, let us know. Our company Passwd s.r.o. is not registered for VAT and therefore issues no VAT invoices.

Are there discounts for non-profits (NGOs, charities) or education?

Yes! We love to support a good cause. If you are a non-profit organization or an educational institution, you’ll get 50% off. Please email us at to apply for the discount.

How can I cancel my subscription?

Email us at The cancellation will take effect at the end of the month in which you cancel your subscription.