Часто задаваемые вопросы

Plans, pricing and payments

What are the differences between the Starter, Workplace, and Enterprise plans?

Starter Plan: Free of charge, ideal for teams that want to try Passwd. Includes core password management and Google Workspace login.

Workplace Plan: Unlimited records, TOTP 2FA support, unlimited browser extension and sharing outside organization, online support.

Enterprise Plan: Same as the Workspace plan including self-hosting on your Google Cloud account, audit logs, and custom compliance options.

Learn more about Passwd pricing here.

How do I migrate from another password manager to Passwd?

You can easily import credentials from tools like 1Password, Bitwarden, or LastPass using CSV export. Passwd’s migration guide walks you through importing and assigning credentials to teams within minutes.

Learn more about importing records here.

What forms of payment does Passwd accept?

Passwd accepts credit card payments.

Is there a long-term contract?

No, Passwd operates on a flexible subscription basis. You can choose a monthly subscription or opt for a yearly plan with the Enterprise Plan. We're always happy to discuss your needs. Feel free to reach out to us at passwd@passwd.team.

What support options are available (email, live chat, SLA)?

Workspace and Enterprise plan customers receive priority support, while Enterprise plans might include additional dedicated onboarding and optional SLA packages.

Where can I get the invoice?

Invoices are sent automatically via Stripe. If you need a copy, simply reach out to us through our support chat or email us at passwd@passwd.team, and we'll be happy to resend it.

Do you offer discounts for non-profits (NGOs, charities) or educational institutions?

Yes! We’re proud to support great causes. Non-profit organizations and educational institutions are eligible for a 50% discount. To apply, simply email us at passwd@passwd.team.

How can I cancel my subscription?

You can cancel through Stripe or reach out to us via chat or email at passwd@passwd.team.