How to change the subscription plan?

Switching between Professional and Enterprise

You can't switch between the Professional and Enterprise plans yourself in your account or in Stripe. Enterprise runs on a separate installation in your own Google Cloud project (see How we install Passwd in your Google Cloud Project), so moving to it means setting up a new instance rather than changing your existing one — similar to how moving from the free Starter plan to a paid tier works (see How to upgrade from free Starter plan).

Just send us a message through the live chat, and we'll set up the new installation and help you move your records across.

Switching between monthly and yearly billing

You can't switch your billing period — monthly to yearly or yearly to monthly — using Stripe. This applies to both the Professional and Enterprise plans.

Just send us a message through the live chat, and we'll assist you in making the switch.